Course curriculum

    1. Introduction to The EXP Way Technology Capability Maturity Model

    2. Frameworks, Capability Models, and The EXP Way

    3. Test your learning

    1. Right Sized Technology Capability Maturity Model Explained

    2. Assignment 1 Instructions

    3. Technology Capabilty Maturity Self Assessment

    1. Tech Strategy vs. Technology Planning: Differentiating and Integrating

    2. Running a Productive Technology Strategy Meeting

    3. Illustrative Examples of How Technology Strategy Supports Business Strategy

    4. Business Process Management for Efficient IT Operations

    5. Leveraging Business Intelligence for Informed Decision-Making

    6. Security and Risk Management: Assignment 2 Instructions

    7. The EXP Way - Cybersecurity Scorecard

    8. Test Your Learning

    1. Vendor Management, Procurement, Funding, and Financing

    2. IT Budgeting Template Overview

    3. Navigating the IT Budget Template

    4. Entering Data in the Budget Spreadsheet

    5. Additional Reports - The Monthly Budget Spreadsheet

    1. Best Practices in Service Management & Delivery tailored for small and medium-sized businesses."

    2. Managing the IT Capability - Assignment 3 Introduction

    3. Data Backup Assessment

    1. Continuous Incremental Improvements

About this course

  • Free
  • 24 lessons
  • 1 hour of video content

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